CompTIA 220-1002: Exam Topics
This certification exam measures the candidates’ skills and knowledge in four different domains. It’s crucial to develop a solid understanding of these objectives before sitting for the test. Below are the details of these topics.
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
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What Other Important Details Should You Know?
The CompTIA 220-1002 exam is available in the Spanish, Japanese, Portuguese, Thai, English, and German languages. During the main test, you will have to solve 90 multiple-choice, drag and drop, and performance-based tasks in 90 minutes. Also, it should be mentioned that you will need to have a Pearson VUE account to take this exam.
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- Study Guides
You can get your hands on a study guide developed by CompTIA for 220-1002 exam. It will assist you in mastering all the topics required and will make sure you focus on the most necessary content.
- Virtual Labs
Getting hands-on skills is an important part of IT-related exam preparation. With the interactive virtual experience offered through CompTIA Labs, you can now get a feel of the job role aimed at with the A+ certification.
- Exam Prep
CompTIA CertMaster Practice for A+ is the perfect tool to ready yourself to face 220-1002 exam. It will help you improve the areas you lack in, and reinforce your knowledge in the subject matter.
- Video Training
Partnering with ITProTV, CompTIA also offers a great video learning service moderated by experts in the A+ concepts. These videos are conducted in a talk-show format where the hosts will be explaining the importance of the content you learn and how it is applicable in various situations.
- Instructor-led Training
CompTIA's instructor-led training is offered in both in-class and live online options for individuals as well as groups. As the sessions are conducted by industry experts, you have a good chance of receiving up-to-date and accurate information that will ensure your success in the exam.
- eLearning
The eLearning facilities offered allow you the freedom to train at any time and anywhere you prefer. It comes with videos, practice questions, and more material that covers all the exam objectives.
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CompTIA 220-1002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operational Procedures | 23% | - Disaster recovery and backup - Basic scripting and remote access - Safety procedures and environmental controls - Professionalism and communication - Change management and documentation - Licensing, privacy, and policy compliance |
| Software Troubleshooting | 26% | - Troubleshoot mobile OS and apps - Resolve security-related software issues - Diagnose application problems - Use troubleshooting methodologies - Troubleshoot Windows OS issues |
| Operating Systems | 27% | - Install and configure Windows OS - Use Windows tools and command-line utilities - Configure macOS, Linux, iOS, and Android - Set up and support client applications - Manage storage, file systems, and drivers - Compare and contrast OS types and purposes |
| Security | 24% | - Configure authentication and access control - Summarize security best practices - Secure mobile devices - Detect, remove, and prevent malware - Data destruction and disposal - Implement SOHO network security |







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