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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Access Control | - Role-based access and permissions
|
| Topic 2: Student Experience and Engagement | - Student portals and experience design
|
| Topic 3: Program and Academic Operations | - Course and program management
|
| Topic 4: Student Lifecycle Management | - Recruitment and admissions processes
|
| Topic 5: Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
| Topic 6: Reporting and Analytics | - Education Cloud reporting capabilities
|
| Topic 7: Data Management and Integration | - Data architecture and integration patterns
|
Salesforce Certified Education Cloud Consultant Sample Questions:
1. An institution's Admissions office needs a solution to help recruiters manage their travel, including route planning. The office also wants the ability to identify students' locations so they can be invited to a recruitment event.
Which solution should the consultant recommend to meet these requirements?
A) Field Service
B) Salesforce Maps
C) Territory Management
2. A college is using Salesforce to support its recruitment and admissions processes. The college will need to have an online application form, automated bot service, and online application management.
Which two solutions should the consultant recommend?
Choose 2 answers
A) Admissions Connect
B) Third-party form builder app
C) Interaction Studio
D) Digital Engagement
3. A university Advancement office uses the Education data Architecture (EDA).
Which EDA functionality should the Advancement office use to track historical data for targeted outreach and donation opportunities?
A) Attribute
B) Affiliation
C) Relationship
4. The IT department at a university has asked its consultant to build a Salesforce integration strategy.
Which integration consideration should the consultant outline?
A) Data element
B) Sandbox environment
C) Salesforce license type
5. An Advancement office wants a declaratively configured, public-facing form that creates data in Salesforce.
Which solution should the consultant recommend to meet the requirement?
A) Process Builder
B) An app on the AppExchange
C) Email-to-case
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |
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