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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Which port number is used as a backhaul for Media Gateway Control Protocol?

A) 2456
B) 2426
C) 2458
D) 2429
E) 2428
F) 2427

2. Which debug command can be used to troubleshoot a PRI issue on a voice gateway?

A) debug voip ccapi inout
B) debug Q931
C) debug vpm sig
D) debug h225

3. You have just configured Cisco CallManager. A few users in your organization complain that when they log out, the phones are reset. You need to provide a solution to this problem. What should you do?

A) Restart the TFTP service.
B) Restart the Internet Information Service (IIS).
C) Edit the form.jsp file and make appropriate changes.
D) Restart the Computer Telephony Integration (CTI).
E) Reboot the phones.
F) Change the DNS address to IP address.

4. What is the maximum number of characters that you can use in Service Advertisement Framework (SAF) forwarder name?

A) 60
B) 50
C) 40
D) 10
E) 20
F) 30

5. Your company has a centralized IP Telephony system and branch offices in eight major cities. The manager of your company help desk recently published local access numbers for external customers to reduce the costs associated with your company's toll-free 800 service. However, when customers call the new local numbers they hear a reorder tone instead of your centralized IVR.
What is the best solution to this issue?

A) Deploy transcoders at each remote location.
B) Deploy Cisco Unified IP IVRs at each remote location.
C) Deploy transcoders at the central location.
D) Increase the number of ports in the centralized IVR.

Solutions: