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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

Question 1

A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A. Configure the tax rate in the price plan and it will be added automatically when added to the cart.
B. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
C. Add the delivery zip code customer field as a header in the pricing calculation matrix
D. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix

Question 2

United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

A. Rationalize the product catalog by identifying duplicates and legacy products that can be removed
B. Mark the orderable flag on the legacy system to false so that they cannot be used.
C. Make use of object types and attributes to better handle scalability using EPC functionality.
D. Bundle the similar product together to reduce the volume

Question 3

UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?

A. Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action
B. Create two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products
C. Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate
D. Create one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.

Question 4

UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.

A. Customer can choose their plan from all pricing books.
B. Supported by digital commerce API
C. History of subscription updates and traceability
D. Migrating in/out from bundle offer
E. Service Continuity

Question 5

Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?

A. Context Rules
B. Attribute Rules
C. Advance Rules
D. Compatibility Rules

Solutions: