Exam Preparation
Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in the following pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
- ServiceNow Platform Implementation (ILT)
- Service Portal Fundamentals (On-demand)
- ServiceNow Fundamentals (ILT)
- Automated Test Framework (ATF) Fundamentals (On-demand)
- Major Incident Management (On-demand)
- ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
- Knowledge Management Fundamentals (On-demand)
- CIS-IT Service Management Exam Prep
- Knowledge Management Implementation (On-demand)
- Mobile Development Fundamentals (On-demand)
Candidates can get the details for these pieces of training on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
- At least six months of hands-on experience in implementing applications on ServiceNow Platform
- General familiarity with industry terminology, acronyms, and initial-isms
- At least six months of hands-on experience working on ServiceNow Platform
Pass Guaranteed & Money Back Guaranteed are our promise
We are aiming to make every buyer feel pleased to purchase CIS-ITSM: Certified Implementation Specialist - IT Service Management exam materials and easy to pass exam. You will share worry-free shopping in our site. Yes, our excellent valid exam preparation can help you pass exam 100%, we can say "Pass Guaranteed". On the other hands, we promise that "Money Back Guaranteed". If you purchase our ServiceNow CIS-ITSM preparation labs but fail exam unluckily, we will full refund to you. It is unconditionally and simply.
If you are still hesitating about how to choose, our CIS-ITSM prep for sure torrent materials will be the right choice for you. Trust yourself, trust us, success is nearby.
After purchase, Instant Download: Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)
Brief Details
Following are the quick details related to the CIS-ITSM Certification Exam
Duration: 90 minutes
Valid Attempts: Candidates failing to pass the exam, can register again to take the exam up to three times.
Exam Registration: Registration should be done using the ServiceNow Webassessor. For successful exam registration, candidates must have exam vouchers that can be obtained on completing the prerequisite pieces of training for ITSM implementation.
Exam type: Multiple Choice Questions
Exam Name: Certified Implementation Specialist - ServiceNow Training and Certification
Exam Price: $150 (USD)
Exam Mode: On-line Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration. In both testing venues, the exam is conducted through a consistent, friendly, user interface customized for ServiceNow tests.
Exam Code: ServiceNow CIS-ITSM Certification Exam
Number of Questions: 65 Questions
ServiceNow CIS-ITSM preparation labs are edited based on real test questions
We sell high-quality products with high passing rate so that we are becoming famous in this field and get a position. If you want to purchase safe & reliable CIS-ITSM prep for sure torrent materials, our products will be the best option for you. We have first-hand information resource and professional IT educational experts. Our CIS-ITSM preparation labs are edited based on the real test questions. We try to get the same question with the real test, and our experts will work out the accurate answers in the first time so that all on-sale CIS-ITSM certification torrent files are valid.
If you are boring about your current situation, it is time for you to improve yourself. If you feel difficult for your certification exams, it is right for you to choose ServiceNow CIS-ITSM preparation labs. We should try our best to improve ourselves based on personal development so that we can have a good position in our career & in this society. Good CIS-ITSM prep for sure torrent make you get twofold results with half the effort. If you want to do something, nothing can stop you. The ways to overcome difficulties always surpass difficulties itself. CIS-ITSM test prep will be a nice assist for your IT exams. Don't be trapped by trifles. Sail against the current, fall behind. Our ServiceNow CIS-ITSM preparation labs will be the oar for your career. We are in the vortex of our modern world, only continuous effort we can adapt to the unceasing development society and get a place in the first team.
We provide one year free updates and one year service warranty
Some candidates are afraid that our CIS-ITSM preparation labs are out of date until they attend exam. They are not sure about the exact test time they will attend exam since they still do not sign up. Some are planning to attend exam next month or longer. Yes, don't worry. We provide one year free updates for CIS-ITSM prep for sure torrent materials. If you purchase now, you can free download our latest version within next year. You can purchase ahead and prepare more time.
Some candidates are afraid that they can't receive our CIS-ITSM certification torrent materials fast, or after payment we will neglect them or ignore them. You may rest assured. We provide one year service for every buyer. If you have any question about ServiceNow CIS-ITSM preparation labs, please send email to us, we will handle as soon as possible. We are aiming to build long-term relationship with customers and pursue 100% excellent satisfactory. After payment you can receive our CIS-ITSM prep for sure torrent materials within 20 minutes.
For more info visit:
Certified Implementation Specialist - ServiceNow Training and Certification
ServiceNow Training and Certification
ServiceNow Certification Program FAQ
Topics to Cover
ServiceNow CIS-ITSM exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.
Following are the major modules, learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.
- Request Fulfillment Management: 25%
- Knowledge Management: 10%
- Configuration Management Database: 5%
- Problem Management: 10%
- Incident Management: 25%
- Change and Release Management: 25%
For each ITSM application, the candidate must know the following for each module
Proven Practices for Implementation Implementation approach to meet requirements to preserve upgradability, scalability, and maintainability Implementation solutions to work in conjunction with application functionality
Architecture and Security Key tables used in applications Relationships among tables Roles and default access controls Primary application components including Scripts, Business Rules, etc Integration capabilities
Business Cases / Use Cases Value proposition KPIs and Benchmarks Appropriate features and functions basis business requirements
Baseline Application Functionality Basic and advanced features in baseline installation New functionality and features added or changed State model and default process flow Basic and advanced operations performed by users and system
Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.
ServiceNow CIS-ITSM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Knowledge Management | 5-10% | - Knowledge base structure
|
| Asset Management Integration | 5-10% | - Hardware and software asset tracking
|
| Incident Management | 15-20% | - Integration with other processes
|
| ITSM Framework and Setup | 20-25% | - ITSM Pro functionality and capabilities
|
| Reporting and Analytics | 5-10% | - Performance analytics for ITSM
|
| Problem Management | 10-15% | - Problem workflow and states
|
| Configuration Management (CMDB) | 10-15% | - CMDB fundamentals
|
| ServiceNow Platform Fundamentals | 15-20% | - ServiceNow architecture and UI navigation
|
| Service Level Management | 10-15% | - SLA definitions and metrics
|
| Change Management | 15-20% | - Change calendar and planning
|
914 Customer Reviews
