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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
1. You are configuring the Sales Assignment Manager based on resource candidates and credit allocation candidates. In your company, resources change frequently but credit allocation is more stable. You a currently deciding how to set the Fusion cache values.
Select the true statement based on this scenario.
A) Oracle Fusion cache refresh is set at the Candidate Object level, but must be the same across all levels; because resources change frequently, the cache should be updated daily.
B) Oracle Fusion cache refresh is set at the Owner Objectlevel because resources change frequently;the Sales cache should be updated daily.
C) Oracle Fusion cache refresh is set on individual candidate objects; Resource should be set to dally but Credit Allocation might be set to weekly.
D) This scenario can't be accomplished because it is not possible to have multiple candidate objects for one owner object.
E) Oracle Fusion Objects are not cached; therefore no cache configuration is necessary.
2. You identify three problems while testing the product and catalog structure.
1.Images are missing from certain products.
2.Some products are viewable when viewing a list of all products, but are not viewable when using filters.
3.Some products should appear in multiple catalogs; for example, video games should appear in both the "children" and the "Elements", Currently, each product appears in only one catalog.
Identify the three actions you would take to resolve these issues.
A) Verify that the appropriate attribute are present and associated in the item master.
B) Navigate to the details tab of the Product Group Administration page. Select the "Allow Duplicate" flag.
C) Navigate to the category's Filter Attributes tab and add the appropriate filter.
D) Set the catalog as a Rollup Catalog.
E) Verify that the correct URL has been entered in the image server alternate path.
F) Upload the correct product images to Oracle's servers.
3. When the opportunity import process was initially created, the Customer Data Management Duplicates field was left blank. You are now using this process to import flat files; each flat file contains 50 records. While reviewing the data, you happen to notice that the same opportunity is included in two separate flat files, but the value of the Sales Stage field is different in the second file.
If you import both files, what will happen?
A) The Fusion system will create a resolution request.
B) The second import process will succeed, but the duplicate opportunity record will fail.
C) The second Import process will fail.
D) The Fusion system will create a duplicate record.
E) The Fusion system will update the opportunity record with the value from the second file.
4. What happens when a salesperson updates the opportunity revenue items after a forecast is submitted and his or her manager has rejected the forecast?
A) Forecast items are synchronized with the opportunity only if Refresh from Opportunity at the opportunity level is selected.
B) Forecast items are not synchronized with the opportunity.
C) Forecast items are synchronized with the opportunity only if Refresh Cache at the forecast level is selected.
D) Forecast items are synchronized with the opportunity only if Refresh from Opportunity at the forecast level is selected.
E) Forecast items are synchronized with the opportunity.
5. The territory administrator has defined a territory in the following manner:
1.Account Type = Named
2.Customer size = Medium
3.Geography = US West
Identify the valid entity based on the preceding territory definition.
A) Any customer who is defined as a Named Account in Fusion Customer Center.
B) Any customer who is a Named Account of a medium size organization in the US West zone
C) Any customer with a medium size organization in the US West zone
D) Any customer who is named, or whose customer size is medium, or is in the US West zone
E) Any prospect who is named, or whose customer size Is medium, or is in the US West zone
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,D,F | Question # 3 Answer: E | Question # 4 Answer: D | Question # 5 Answer: B |







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