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Oracle 1Z1-456 Exam Syllabus Topics:

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Which three tools can be used to define the balanced and effective territories before finalizing the territory structure?

A) Proposals
B) Dimensions
C) Territory Team Members
D) Metrics
E) Graphs

2. While implementing the Oracle Fusion CRM application, you need to record travel frequency as a custom work requirement.
Which option would accomplish this goal?

A) Use a Model Profile to capture the organization's travel frequency.
B) Create a free form text Field, and then query the values against the database.
C) Use a Person Profile 1o capture the employee's travel frequency based on employee user ID.
D) Use a Person Profile to capture the employee's travel frequency based on employee name.
E) Use a Model Profile to capture the position's travel frequency.

3. There are four product lines in your sales organization. Each product has two subcategories.
Identify the product dimension attributes used for the definition of the territory structure.

A) Dimensions
B) Dimension Members
C) Dimensions and Dimension Parameter
D) Dimension Parameters
E) Dimensions, Dimension Parameters, and Dimension Members

4. A sales representative has Full access to an opportunity, and would like to change the opportunity's original owner manually. What type of access to the opportunity will the on owner have after the change?

A) The previous owner stays as a non-primary team member and cannot be manually removed from the team.
B) The previous owner slays as one of the opportunity owners, along with the newly assigned owner unless manually removed from the team.
C) The previous owner stays as a non primary team member, unless manually removed from the team.
D) The previous owner will have full access to the opportunity.
E) The previous owner stays as one of the opportunity owners, along with the newly assigned owner, and cannot be manually removed from the team.

5. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
B) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
C) Create a data set for each contact and include them all on the same opportunity line.
D) 1:M relationships cannot be directly imported into Oracle Fusion CRM.
E) Each set of contact data should be imported from a separate flat file

Solutions: