WGU Principles-of-Management exam - in .pdf

Principles-of-Management pdf
  • Exam Code: Principles-of-Management
  • Exam Name: Principles of Management at Western Governors University(IAC1)
  • Updated: Aug 07, 2026
  • Q & A: 50 Questions and Answers
  • PDF Price: $59.99
  • PDF Demo

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  • Exam Code: Principles-of-Management
  • Exam Name: Principles of Management at Western Governors University(IAC1)
  • Updated: Aug 07, 2026
  • Q & A: 50 Questions and Answers
  • PDF Version + PC Test Engine + Online Test Engine
  • Value Pack Total: $119.98  $79.99
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WGU Principles-of-Management exam - Testing Engine

Principles-of-Management Testing Engine
  • Exam Code: Principles-of-Management
  • Exam Name: Principles of Management at Western Governors University(IAC1)
  • Updated: Aug 07, 2026
  • Q & A: 50 Questions and Answers
  • Software Price: $59.99
  • Testing Engine

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WGU Principles-of-Management Exam Syllabus Topics:

SectionWeightObjectives
Controlling & Quality Management20%- Operations & Quality Control
  • 1. Total Quality Management (TQM)
    • 2. Balanced scorecard and performance metrics
      - Control Process
      • 1. Establishing standards and measuring performance
        • 2. Corrective action and feedback loops
          Organizing & Organizational Structure20%- Human Resource Management
          • 1. Legal and ethical HR considerations
            • 2. Staffing, training, and performance management
              - Organizational Design
              • 1. Team-based and matrix structures
                • 2. Mechanistic vs organic structures
                  • 3. Departmentalization and authority
                    Ethics, Social Responsibility & Change Management15%- Ethics & Corporate Social Responsibility
                    • 1. Stakeholder management and sustainability
                      • 2. Ethical decision-making frameworks
                        - Managing Change & Innovation
                        • 1. Forces and resistance to change
                          • 2. Organizational development and innovation
                            Leading & Motivation25%- Motivation & Communication
                            • 1. Conflict resolution and team dynamics
                              • 2. Interpersonal and organizational communication
                                • 3. Maslow, Herzberg, Expectancy theory
                                  - Leadership Theories & Styles
                                  • 1. Transformational vs transactional leadership
                                    • 2. Trait, behavioral, and contingency theories
                                      Planning & Strategic Management20%- Decision Making
                                      • 1. Group decision-making techniques
                                        • 2. Rational and bounded rationality models
                                          - Foundations of Planning
                                          • 1. SWOT analysis and strategic formulation
                                            • 2. Strategic, tactical, and operational planning
                                              • 3. Mission, vision, and goals

                                                WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

                                                1. At a university, older tenured faculty cannot be terminated regardless of their competence. This has caused conflict with younger, nontenured faculty. What is the source of conflict between older and younger faculty members? Choose 1 answer

                                                A) Personal variables
                                                B) Differing ideals
                                                C) Communication
                                                D) Structure


                                                2. Which customer relationship concept emphasizes the relationship between the company, the competition, and the customer? Choose 1 answer

                                                A) Strategic relationship
                                                B) Liaison concept
                                                C) Strategic triangle
                                                D) Tactical strategy


                                                3. During an annual staff meeting the CEO of a corporation addressed the audience by stating that the long-term goal of the corporation is to "become the most competitive company in the world and to grow more rapidly than our competitors by providing the best customer service in the business." What did the CEO's statement reflect?
                                                Choose 1 answer

                                                A) Strategic analysis
                                                B) Strategic vision
                                                C) Strategic competencies
                                                D) Strategic mission


                                                4. Which stage ofthe conflict process is considered a distinct stage because of its importance in intervening between perceptions or emotions and overt behavior? Choose 1 answer

                                                A) Cognition
                                                B) Opposition
                                                C) Intentions
                                                D) Outcomes


                                                5. What is the purpose of the Six Sigma Quality approach? Choose 1 answer

                                                A) To analyze the causes of product defects
                                                B) To improve employee education processes
                                                C) To promote the six most common leadership objectives
                                                D) To break down communication barriers


                                                Solutions:

                                                Question # 1
                                                Answer: D
                                                Question # 2
                                                Answer: C
                                                Question # 3
                                                Answer: B
                                                Question # 4
                                                Answer: C
                                                Question # 5
                                                Answer: A

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